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Are you ready for a fresh and practical look at diversity and tolerance? If so, then this book is for you! Let Human Resources expert Scott Warrick show you how to use his FIVE SKILLS OF TOLERANCE to build a truly inclusive culture of trust in our workplaces and the world.
With compassion, clarity, and conviction (and a dash of comedy for good measure) popular speaker and employment law attorney Scott Warrick distills conflict resolution to just three simple moves: Empathic Listening, Parroting, and Rewards (EPR).