EMPLOYEE and SUPERVISOR TRAINING VIDEOS

Understanding and Building Your Emotional Intelligence – 1 Hour Video and Handouts

Description

  • What exactly is “EMOTIONAL INTELLIGENCE?”
  • What are the “BIG FIVE” skills that build EMOTIONAL INTELLIGENCE?
  • How do “EMOTIONAL INTELLIGENCE ASSESSMENTS” work … and how can they help you hire and retain the right people?
  • What are the SEVEN COMMON PITFALLS of Emotional Intelligence?
  • How can you MEASURE and then IMPROVE a leader’s level of “Emotional Intelligence”?
  • What EI Factors do most people COMMONLY LACK?
  • What is the “NEUROLOGY OF EMOTIONS” and why do we humans react the way we do?
  • Why is EMOTIONAL INTELLIGENCE a KEY SKILL in Resolving Conflict?
    …and MUCH, MUCH more…

Scott will clearly explain what Emotional Intelligence is, how you measure it and how you can improve it! Scott will not only outline Emotional Intelligence for you in his own unique, practical and, entertaining style, but he will show you how to use this information IMMEDIATELY!

This is a quick 1 hour overview of Emotional Intelligence.

Pick Me … Pick Me … Pick Me! Designing & Conducting A Legal and Effective Interview – 3 Hour Video and Handouts

Description

  • What is the #1 FACTOR that will determine if a new employee will be SUCCESSFUL?
  • What is the difference between BEHAVIORAL and HYPOTHETICAL QUESTIONS … and why are they ESSENTIAL to your interview?
  • What constitutes LEGAL and ILLEGAL questions?
  • What is the #1 REASON we choose the WRONG candidates … and how can you AVOID THAT PITFALL?
  • What Can You LEGALLY Ask An Applicant Under Title VII? ADA? Etc.?
  • What Must An Application Disclaimer Say To Protect Yourself Legally?
  • What Background Checks Must You Perform In Order To Protect Yourself Against A Negligent Hiring Situation?
  • What Is A STRUCTURED INTERVIEW?
  • What Documents And Notices MUST You Have In Place In Order To Perform Background Checks?
  • What SELECTION TOOLS Should You Use … And Which Ones Are Legal?
    …and MUCH, MUCH more…

Join Scott as he reviews how to DESIGN & CONDUCT AN EFFECTIVE INTERVEW. Scott will outline for you in his own unique, practical, entertaining and humorous style how to most effectively interview candidates so you can choose the RIGHT ONE! Scott will not only outline this subject for you, but he will review how to use this information IMMEDIATELY!

LEARNING POINTS

In this session you will learn…

  • The legal parameters of interviewing.
  • How to best prepare for an interview.
  • What to look for in a successful candidate.

Approved for 3 hours of HRCI and SHRM recertification credits.

Effectively Coaching and Warning Employees – 3 Hour Video and Handouts (Formerly the 1 Hour Conflict Video)

Description

  • What do organizations have to do to PREVENT LAWSUITS rather than just WINNING THEM?
  • What are the STEPS OF COACHING managers should follow when dealing with employees?
  • How can you RESOLVE CONFLICT rather than ESCALATING it?
  • How should you define “RESPECT”?
  • What are “EPR” SKILLS and why are they CRITICAL in keeping others off the defensive?
  • What is the “NEUROLOGY OF EMOTIONS” and why do we humans react the way we do?
  • What is “EMPLOYMENT AT WILL” … and why can you NOT count on it?
  • Why can you rely on the statements given to you by employees and why are they not “HEARSAY.”
  • What is the “HONEST BELIEF RULE,” and must every manager know it?
  • What are the STEPS OF COACHING managers should follow?
  • When is it appropriate to DIGITALLY RECORD a written warning and/or termination?
  • What steps should you follow when DELIVERING a written warning?
  • How do you DOCUMENT VERBAL WARNINGS?
  • What do you do if an employee REFUSES TO SIGN a written warning? (No…You do NOT go and get a witness and send the employee back to work!)
    …and MUCH, MUCH more…

Join Scott as he outlines for you how to most effectively document and then warn employees in such a way that PREVENTS lawsuits in his own unique, practical, entertaining and humorous style. Scott will not only outline these processes for you, but he will review how to use this information IMMEDIATELY!

LEARNING OBJECTIVES

In this session, you will learn:

  1. What is protected and what is not under EMPLOYMENT AT WILL.
  2. What legally constitutes DOCUMENTATION today.
  3. How to properly COACH employees.
  4. How to properly draft a WRITTEN WARNING.

Dealing with Hypersensitive Employees – 2 Hours of Videos

Description

Join one of Ohio’s most popular speakers as he reviews how to effectively and legally deal with HYPERSENSITIVE EMPLOYEES in his own unique, practical, entertaining and humorous style. Scott will show you how to how to use this information IMMEDIATELY with his own “rubber hits the road” approach as a human resource professional and employment attorney.

  • Do you sometimes feel like you work with CHILDREN?
  • How can you get your “CHILDREN” to grow up?
  • How did the U.S. Supreme Court define “HYPERSENSITIVITY” in the workplace?
  • What “COACHING PROCESS” should we follow when dealing with hypersensitive people?
  • What GAMES do hypersensitive people play with you…and how can you address them?
  • Why are most managers “ENABLERS” when it comes to dealing with hypersensitive people…and how can they avoid this fate?
  • How can you EFFECTIVELY CHANGE YOUR CORPORATE CULTURE where HYPERSENSITIVITY is addressed directly?
  • What is the difference between a STEREOTYPE and a TRULY OFFENSIVE statement?
  • How can you address the “KILL THE MESSENGER” approach that accompanies hypersensitivity?
    …and MUCH, MUCH more…

In this session, you will learn:

  • How to identify a HYPERSENSITIVE EMPLOYEE.
  • How to identify the GAMES they play with you…and how to stop them.
  • What you need to change in your CULTURE to more effective prevent such hypersensitivity.
  • How to properly COACH employees.

CREDITS

THIS SESSION IS APPROVED FOR 2 HOURS OF SHRM CREDITS AND HRCI GENERAL CREDITS

 

Dachau: A First Hand Perspective To Build Empathy & Tolerance – 1 Hour Video and Handout

Description

DACHAU. Most people could only imagine what it was like to be a prisoner there. Now, in this one of a kind video experience, you can experience it for yourself … first-hand.

This video takes you into the Dachau Concentration Camp from a first-hand point of view. As a result, YOU will be marched through the iron front gates. YOU will walk across the main compound past the guard towers. YOU will enter the barracks and climb into the prisoners’ bunks. YOU will enter the gas chamber and relive what it was like to be a prisoner at Dachau … just like it was you all along.

  • TRAIN IN ONE CLASS OR IN SIX CLASS/VIDEO SECTIONS
  • INTRODUCTION TO EMPATHY 9:00 MINUTES
  • GOING TO DACHAU 11:30 MINUTES
  • THE BARRACKS 8:00 MINUTES
  • THE GAS CHAMBER 7:30 MINUTES
  • LIBERATION 5:30 MINUTES
  • CLOSING: EMPATHY 2:30 MINUTES
  • EXERCISES 15 MINUTES
  • TOTAL RUNNING TIME 60:00 MINUTES

Therefore, instructors can train in as little as 2:30 minutes or for as long as they want with the teaching materials that come with the video.

Approved for 1 Hour of HRCI and SHRM recertification credits.

TEACHING/STUDY MATERIALS

With the Study Materials, instructors will find a wealth of resources for them to use teach this subject matter and put their students and attendees in the place of a Dachau prisoner, including:

  • Narrative Handouts explaining each section of the video tour through Dachau. 2
  • Over 50 Instructor and Group Discussion Questions.
  • 15 separate Prisoner Identification Sheets for the students and attendees to assume the identity of real former Dachau prisoners.
  • Special Teaching Section for Religious Study and Religion Class.
  • Handout materials explaining the neurology of “Empathy” and “Mirror Neurons,” as well as materials explaining the root cause of “Bigotry” and “Intolerance,” which is “Objectification.” Power Point slides are included to help illustrate the neurological processes that occur in human beings whenever they feel empathy for others.
  • Handout materials and Power Point slides reviewing and explaining the root cause of “Bigotry and Objectification.”

All of these materials are written in WORD for the instructor’s easy editing. Also, none of the Power Point slides have been encrypted or password protected, so instructors can edit them however they want for use in class.

The idea here is very simple: This program is designed to not only take you into Dachau first-hand, but it is designed to give instructors all the program materials they need to teach their students or attendees very thoroughly on this topic with very little or no additional development needed.

Therefore, this program is appropriate for:

  • Any organization wanting to teach their employees or members about “Tolerance,” “Diversity,” and “Empathy,”
  • Religion class and
  • Religious organizations, such as churches, synagogues, mosques, and other religions to teach their members about “Tolerance,” “Diversity,” and “Empathy,”

I hope you enjoy using this very unique learning experience in your organization.

Conducting a Legal and Effective Workplace Investigation – 3 Hours of Video and Handouts

Description

SO…you just had an internal charge of HARASSMENT, an ACCIDENT, a THEFT, an ASSAULT or so on.

It is time to conduct a workplace investigation. DO YOU KNOW HOW TO DO IT THORUGHLY, ACCURATELY and so it will HOLD UP IN COURT?

  • Who Should You Interview? Employees? Former Employees? Customers?
  • How Can You Avoid Charges Of DEFAMATION In Conducting A Workplace Investigation?
  • What Questions Should You Ask…And What Can You NOT Ask?
  • What Is The “Cat’s Paw Theory” And How Will It INVALIDATE Your Investigation Results?
  • What Is The “FUNNEL” Approach?
  • How Do You Use “NON-LEADING” Questions To Uncover The Truth?
  • When Should You RECORD The Interviews?
  • What POLICIES Should You Have In Place To Assist You In Your Investigation?
  • When Should You Conduct The Investigation YOURSELF…And When Do You Need An ATTORNEY?
  • What DOCUMENTS Are Pertinent To An Investigation?
  • What Is A “ZIPPER QUESTION”?
  • When Is It Legal To Tell Employees NOT TO TALK About The Investigation To Others…And When Is It NOT LEGAL?
    …and MUCH, MUCH more…

In this session, you will learn:

  1. The proper way to interview witnesses,
  2. The legal pitfalls of conducting a workplace investigation
  3. How to properly document your investigation and
  4. How to draft a final investigation report.

CREDITS

THIS SESSION IS APPROVED FOR 3 HOURS OF SHRM CREDITS AND HRCI GENERAL CREDITS

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