Understanding Employment Law

Understanding and Building Your Emotional Intelligence – Part 1

Understanding and Building Your Emotional Intelligence – Part 2

Emotional Intelligence & Building a “SAFE” Culture

Conflict Resolution: Retreating & Attacking Communication Styles

Conflict Resolution: The EPR System (Empathic Listening, Parroting and “Rewards”)

Conducting A Legal and Effective Interview

Drafting and Delivering Effective Written Warnings To Avoid Lawsuits

Working More Efficiently Through Proper Delegation & Goal Setting