What Are They Saying About Scott’s Book?


This wonderful book is a ‘must-read’ for anyone who works with people! Scott is an expert guide to help anyone effectively deal with difficult personalities and conflict not only in the workplace, but in your life’s journey as a whole.

Matt Telfer
Human Resources Division Chief / Public Utilities Commission of Ohio

Scott introduces truly breakthrough concepts supported with neuroscience and made practical with methodologies, such as ‘Verbal Jeet.’

Barbara Purdom, SHRM-SCP
Vice President Employee Experience & People Operations / GoDaddy

Scott makes a home run with the art of mastering Verbal Jeet and Emotional Intelligence.

Kara Manz, SHRM-SCP
Northern Division HR Manager / Kubota Tractor Corporation

Scott is the first author who has taken the power and impact of Emotional Intelligence in the workplace and made it tangible and relevant. His straight-forward style strips away this facet of our behavior as theory, and gives you tools and examples of how to incorporate it into all you do regardless of your role or organizational level. It is a book that will be in my HR toolbox going forward !!

Steve Browne, SHRM-SCP, Author of HR on Purpose!!
VP of Human Resources / LaRosa’s, Inc.

Practical, relatable, easy to adopt, remember, and use. This book explains our struggles with communication and provides the tools that are proven to work from the shop floor to the board room. The secrets are here.

Jeannie Lloyd, SHRM-SCP, SPHR
Director of Human Resources / Airstream, Inc.