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ADVENTURES IN BABYSITTING:
Effectively Coaching
HYPERSENSITIVE and OFFENSIVE Employees

Description

INTOLERANCE towards each other is destroying our work environments.

This session is intended for anyone working at any level of the organization because it directly addresses how to MOST EFFECTIVELY IDENTIFY and DEAL with the INTOLERANCE and DESTRUCTIVE BEHAVIOR of HYPERSENSITIVE and OFFENSIVE people, or the BULLIES, in order to build a “SAFE” environment.

• Do YOU sometimes feel like a BABYSITTER?
• Why is the world becoming so much more INTOLERANT and how does that DESTROY your “SAFE” ENVIRONMENT?
• How can you spot a HYPERSENSITIVE or OFFENSIVE PERSON, or BULLY, IMMEDIATELY … and what do you do?
• Why is ADDRESSING and RESOLVING CONFLICT a LOST ART … even though it is the #1 most IMPORTANT SKILL any leader or manager can possess?
• How does the U.S. SUPREME COURT define “OFFENSIVE” and “HYPERSENSITIVIE” behavior?
• Why are most managers “ENABLERS” when it comes to dealing with hypersensitive people … and how can they avoid this fate?
• What “COACHING PROCESS” should we follow when dealing with BULLIES?
• How does the NEUROSCIENCE of BRAIN HEALTH help you deal with HYPERSENSITIVE or OFFENSIVE people?
• How can you get WIDESPREAD BUY-IN to support your “SAFE” and BULLY-FREE ENVIRONMENT?
• What is BYSTANDER INTERVENTION, and why has the EEOC made it a CRITICAL PART of your HARASSMENT TRAINING?
• How does “EMOTIONAL INTELLIGENCE” and the “NEUROLOGY OF EMOTIONS” help you coach hypersensitive and offensive people?
• How can you use your EPR, Empathic Listening, Parroting and “Rewards,” to address any issue with OFFENSIVE and HYPERSENSITIVE employees?
• Why is there NO SUCH THING as “SOFT” SKILLS”?
• What GAMES do hypersensitive people play with you … and how can you address them?
• How do you defend yourself when a bully tries to “KILL THE MESSENGER” or attack the “MESSAGE”?
• How does “EMOTIONAL INTELLIGENCE” and the “NEUROLOGY OF EMOTIONS” directly relate to coaching bullies?

…and MUCH, MUCH more…

Join Scott Warrick as he shows you how to deal with one of the biggest problems we have in our workplaces: HYPERSENSITIVE or OFFENSIVE people, or BULLIES! Scott will CLEARLY DEFINE for you what it means to be a “HYPERSENSITIVE” or “OFFENSIVE” person and how to use your EPR SKILLS to quickly address the issue in your workplace IMMEDIATELY in his own unique, practical and entertaining style.

IN THIS SESSION, ATTENDEES WILL LEARN:

1. How to define and identify HYPERSENSITIVE and OFFENSIVE people IMMEDIATELY,

2. How to use your EPR (Empathic Listening, Parroting and “Rewards”) skills to MOST EFFECTIVELY coach your people,

3. How to avoid being an ENABLER and

4. How to identify the GAMES hypersensitive people play with you.